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Just guessing here, but maybe a newer (?) driver for the printer would fix the print queue issue. I'm going to guess that there isn't a native windows 2003 driver and that is causing the weirdness.
As to the external modem, it might be a quirk of windows, or a weird problem with detection (assuming USB based). If it's a serial port modem, then check the cables/bios entries for the serial port.
I dunno if any of that helped, but you never know.
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