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Originally Posted by CityOfAngels
I called Sony. "I'm sorry but unless you have a receipt, your warranty is void and it will cost you $165 to repair the system."
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How long is the warranty? Has the PSP been around that long?
If it's a 1-year warranty, there isn't a single PSP anywhere in the world that's out of warranty yet. Why should you need a piece of paper when common sense should suffice?
Call again and ask for a manager. If they won't bow to logic, ask for their boss. Keep going until you're talking to Sir Whatsisname. This sort of "fuck the customer" thinking is why Sony's taken such a reaming in the marketplace in the last year or so.