I'm not able to download video, so I'm going by the transcript.
I can understand that the cop was curious as to what the complaint was about. I mean if someone walked in off the street and asked how they could go about filing a complaint against one of my colleagues, I'd want to know who/why, even if it was just to give my buddy a head's up.
Where he messed up, IMO, was where he denied the guy access to the station to go in and grab a complaint form. I mean come on - he wanted to get a form and leave. How much trouble can that cause?
And why does he want to know where the guy lives or what his name is?
Quote:
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It's a free country. One more step forward, and you'll see what happens. Take one more step forward.
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I don't think a police officer should conduct himself in such a manner.