not specific ideas, but in general...
is this 'a file' the same file, or ANY file you try to convert.
so you can narrow it down to either a problem file or a problem prog.
(and if it's the latter, start with an uninstall, reboot, reinstall of the prog)
__________________
- + - ° GiRLie GeeK ° - + - °
01110010011011110110111101110100001000000110110101100101
Therell be days/When Ill stray/I may appear to be/Constantly out of reach/I give in to sin/Because I like to practise what I preach