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Old 07-22-2003, 11:59 AM   #1 (permalink)
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It could be true..

The following thread is very loosely based on a true story*

I called my insurance company yesterday to get a quote for car insurance. Somebody called Tanya answered and said "Thank you for calling Star Insurance customer services, my name is Tanya. How may I help?".

I asked for a quote but she said I had to phone the sales line, for which she gave me the telephone number. I called the sales line and somebody called Tanya answered. She said "Thank you for calling Star Insurance sales, my name is Tanya. How may I help?".

I said "I just spoke to you and you told me to call sales?".

She said "Thats right sir, how may I help you?".

I replied "Well like I said, I want a quotation please".

She answered "I'm sorry sir, we can only issue quotations between Monday and Friday".

I asked "Well why didn't you tell me that before?".

She replied "Because you have to phone sales for a quotation".

I said "Thats rediculous, let me speak to your manager".

She put me through to her manager, John, and I told him that I wanted to complain about Tanya's poor customer service.

Unfortunately, John told me I would have to phone the customer complaints line, for which he gave me the number.

I called the customer complaints line, and Tanya answered.

*No its not
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Old 07-22-2003, 12:38 PM   #2 (permalink)
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Its a miracle more people aren't committing mass-murder..
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Old 07-22-2003, 02:21 PM   #3 (permalink)
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Location: Amish-land, PA
I've had sooo many problems with Comcast. First, they charged me for a cable box and remote that I never had. NEVER. That was just the beginning...

A groundhog chewed through my cable line. They pulled the whole "we'll come between January and April" sort of thing. After the woman (yes, woman) came, inspected, found that it really was chewed through (no shit!), and was on the verge of leaving, I realized that I didn't have any cable. I chased her van down the street yelling obsenities at her.

Anyway, she came back the next day, off the clock, to fix it. That's a plus for her, but only her, not Comcast.

Sad thing is...she realized that it would never get fixed if I waited for them to do it...
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Old 07-22-2003, 08:33 PM   #4 (permalink)
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COMCAST IS TEH SUXX0RZ!!!!!
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