Tilted Forum Project Discussion Community  

Go Back   Tilted Forum Project Discussion Community > Interests > Tilted Technology


 
 
LinkBack Thread Tools
Old 12-28-2007, 05:59 AM   #1 (permalink)
DOOMTRAIN
 
ironpham's Avatar
 
Location: NC
iTunes not reading iPod

So, I'm having this huge pain in the ass issue. I'm running Windows XP which is reading the iPod Nano just fine (shows up as a storage drive and everything). iTunes, however, does not detect it at all.

A couple of days ago, when I first got everything, it detected it just fine. Half of my library was in iTunes and synced up with the iPod (I don't know why only half but it was a start). Then, it asked me if I wanted to update the iPod. Sure, why not? So, it's in the process of updating, and it froze. I ended iTunes and tried to start it up again. Now, when it comes up, the iPod doesn't get read.

Here's what I've tried:
Uninstalling and deleting anything iPod/iTunes and reinstalling (a gajillion times)
Restarting the iPod.
Plugging the iPod into my laptop to finish the update (1.0.2 -> 1.0.3) and bringing it back.
Downloading a program that deletes all install files from the registry.
Several different older versions of iTunes.

Honestly, I'm running out of ideas and patience. I really do like this iPod, and I like that it can play movies. I am thinking about returning it though just so I don't have to put up with this shit anymore.

If anyone has any ideas at all, HELP ME!
ironpham is offline  
Old 12-28-2007, 06:24 AM   #2 (permalink)
Devoted
 
Redlemon's Avatar
 
Donor
Location: New England
Have you tried a different USB port? (I know it shows up in Explorer, but it is still worth a shot). Make sure it is a fully-powered port, just for good luck.
__________________
I can't read your signature. Sorry.
Redlemon is offline  
Old 12-28-2007, 08:28 AM   #3 (permalink)
DOOMTRAIN
 
ironpham's Avatar
 
Location: NC
Yeah, I've used all of my USB ports.
ironpham is offline  
Old 12-28-2007, 08:41 AM   #4 (permalink)
Eponymous
 
jewels's Avatar
 
Location: Central Central Florida
Disqualifier: I'm not a professional, but ...

This happened to me with mine on an old desktop. I never found the problem but what I did was restore the iPod to new and instead of synching, I treat the pod as a flash drive and manually add and delete as I see fit. This took care of the problem.

After a couple of times, you'll devise your own system and it'll become easier. Mine's only 4GB but I still would get bored if I synched anyway.
__________________
We are always more anxious to be distinguished for a talent which we do not possess, than to be praised for the fifteen which we do possess.
Mark Twain
jewels is offline  
Old 12-28-2007, 12:10 PM   #5 (permalink)
DOOMTRAIN
 
ironpham's Avatar
 
Location: NC
That's not a bad idea. I'll do that if I can't find any other solution. Thanks.
ironpham is offline  
Old 12-28-2007, 05:51 PM   #6 (permalink)
Confused Adult
 
Shauk's Avatar
 
Location: Spokane, WA
you know what it is, is the factory usb cable that apple gives out with thier ipods suck balls.

it's flimsy, unshielded crap that is fragile as a twig.

I've had nothing but problems with them
Shauk is offline  
Old 12-28-2007, 06:36 PM   #7 (permalink)
spudly
 
ubertuber's Avatar
 
Location: Ellay
Quote:
Originally Posted by Shauk
you know what it is, is the factory usb cable that apple gives out with thier ipods suck balls.

it's flimsy, unshielded crap that is fragile as a twig.

I've had nothing but problems with them
That's not it. Not if the computer picks the iPod up as an available drive. Sounds to me as though the software on the iPod got corrupted. When you are "restarting" your iPod, are you doing it by turning it off and on again, or through the hard restart method (holding menu and play for ~ 10 seconds)? A hard restart is your best method for getting the iPod to show up in iTunes. Then restore it using iTunes, which wipes it completely and reinstalls the iPod's software.

Your next option after that is to make an appointment at your local Apple Store's Genius Bar. Generally an iPod problem like yours is either solved in about 10 minutes or the iPod is replaced with a new, working model.

If these don't work, let me know and I'll look into it a little more. I've got some resources.
__________________
Cogito ergo spud -- I think, therefore I yam
ubertuber is offline  
Old 12-28-2007, 08:13 PM   #8 (permalink)
DOOMTRAIN
 
ironpham's Avatar
 
Location: NC
I did the hold menu and the middle button method to restart it. It still would not show up. Using iTunes on my laptop reads the iPod just fine. Unfortunately, the amount of music on my laptop = less than half the amount of music on my desktop. I suppose if worse comes to worst I can head over to my parents house and steal an external HD to transfer all the stuff over. But, in the end, I still download all my music to my desktop and would, therefore, prefer to use the iTunes on the desktop.

I guess I'll try the Apple Store Genius next week sometime.
ironpham is offline  
Old 12-28-2007, 08:30 PM   #9 (permalink)
Confused Adult
 
Shauk's Avatar
 
Location: Spokane, WA
Quote:
Originally Posted by ubertuber
That's not it. Not if the computer picks the iPod up as an available drive. Sounds to me as though the software on the iPod got corrupted. When you are "restarting" your iPod, are you doing it by turning it off and on again, or through the hard restart method (holding menu and play for ~ 10 seconds)? A hard restart is your best method for getting the iPod to show up in iTunes. Then restore it using iTunes, which wipes it completely and reinstalls the iPod's software.

Your next option after that is to make an appointment at your local Apple Store's Genius Bar. Generally an iPod problem like yours is either solved in about 10 minutes or the iPod is replaced with a new, working model.

If these don't work, let me know and I'll look into it a little more. I've got some resources.

I still think it is. I've had it tell me my ipod is unrecognizable. I just change out the cable or twist around with it and plug/replug it until it works, but just moving the cable around can disconnect it or cause it to stop charging.

I've gone through 3 cables due to this shit. all the troubleshooting advice is crap if it's your usb cables causing false positives.

yes, IPOD's CAN be corrupt, MAY need to be reset, but in most cases (with the 3 I have here) it's these fucking flimsy ass cables (yet itunes will still prompt me to format the motherfucker, kiss my ass apple, it works fine, your cable is confusing the software into thinking its a toaster when it's in perfect condition.)

with this being such a widespread COMMON issue you'd think apple was incapable of producing a retail worthy product, but it really comes down to the cable, in my experience. (srsly, 3 out of 3? gimmie a break)

Last edited by Shauk; 12-29-2007 at 12:02 PM..
Shauk is offline  
Old 12-29-2007, 06:25 AM   #10 (permalink)
DOOMTRAIN
 
ironpham's Avatar
 
Location: NC
When I go see the Apple Store Genius, I'll get another cable too, Shauk.
ironpham is offline  
Old 12-29-2007, 09:49 PM   #11 (permalink)
spudly
 
ubertuber's Avatar
 
Location: Ellay
Hey Shauk:

I just want to be clear... I'm not trying to turn this into a pissing contest or anything. It's certainly possible that there is a cable malfunction, but this doesn't sound like one. Frankly, I'd be astonished if it was. My perspective comes from being the guy at the other side of the Genius Bar. We see lots of cases of corruption, and hardly any of cable failure. Here's what makes me think that it's a corruption:

1) It happened when the iPod froze during a software update.
2) The cable worked before and since
3) The iPod is recognized as a drive by the PC.
4) The only verifiable cable failure I've seen is from a girl who wound it too tightly and broke the wires inside.

Ironpham, I had an iPod nano today that was behaving exactly as yours is. I was able to bring it back by doing the following.

Hook it up to the PC while both are on. Let the PC recognize the drive and verify that iTunes isn't seeing the iPod as an iPod. While still hooked up to the PC, perform a hard reset (menu and play together for ~10 seconds, until iPod restarts). It may take a few seconds, but at this point iTunes should recognize that there is an iPod attached. In the summary tab for your iPod (in iTunes), click the restore button. This will wipe the iPod entirely and replace it with a new installation of the software.

Alternately, use the laptop to restore the iPod to factory condition. At the very least you can rule out software as the problem this way. This is the first thing the guys at your Apple Store will do.

If that doesn't work... Go to the Apple Store. Unfortunately, you may end up in a bind if they can see the iPod working perfectly. On the other hand, they may be able to make specific suggestions of things to try with your computer. If you don't want to wait, you get 1 phone support call for free in the first 90 days. Apple Care can usually walk you through things on the phone.

Last resort, you don't necessarily need an external drive. Since the iPod is showing up as an external drive, you can move your music over using disk mode.

File moving installations for iPod in disk mode. There is a part about adding the music files to the new iTunes library.
__________________
Cogito ergo spud -- I think, therefore I yam
ubertuber is offline  
Old 12-29-2007, 10:24 PM   #12 (permalink)
Confused Adult
 
Shauk's Avatar
 
Location: Spokane, WA
well i just think if the firmware was bad then it wouldn't work on his laptop either.

not a pissing contest, just pissed in general at how common this problem is for a retail device. It should be a non-issue, but you can pull up dozens and dozens of websites on this same problem. All of them say pretty much verbatim what apple says, but I just use a different cable and "oh lookie there, it works perfectly" which just basically ruins the credibility of the troubleshooting advice that apple dispenses "to me" anyway.

I could be wrong, who knows.

oh I guess I forgot to mention the ipod I bought, the earbuds that came with it were folded (yes folded the wires 180 degrees back on itself or as close as possible) and one of the folds had a split in the tubing. Minor cosmetic scuff really, but the sliding rubber piece that you move to the end of the cord to keep the earbuds from becoming crazy tangled when you wrap them around the ipod to toss in your pocket for a while when you arent using it has rubbed that scuff to the point of stripping the tubing and exposing the actual wiring.

this also is an example that leads me to believe that apple just kind of sucks at this whole "wires" thing.

not trying to piss in anyone's cheerios, just heated about my experience.

I'll bet i'm probably wrong on whats wrong with this guy's ipod but oh well. at least I will have the "alternative" view point when it comes to how to solve issues with this thing when 90% of the google results will give you pretty much the same runaround in fixing this criminally common issue.
Shauk is offline  
 

Tags
ipod, itunes, reading

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -8. The time now is 10:53 AM.

Tilted Forum Project

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Search Engine Optimization by vBSEO 3.6.0 PL2
© 2002-2012 Tilted Forum Project

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360